Contact Compass Insurance, giving you a choice to make your life easier!
Here at Compass we like to give you a specific point of contact, however we also encourage rapport with our office staff. The overall result is breadth and depth of relationship which our customers love, it’s the Compass way!
Regional Account Managers
They are on the front line when it comes to relationships, they love to get to know you on a face to face basis and between them they have several decades of expertise in the park industry.
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This being a dedicated internal team, they keep in regular contact with you to ensure you have everything you need to promote our services to your customers. They will also assist with any paperwork needed for new schemes and with portal queries.
This team are responsible for setting the pricing and terms applicable to a risk, also for producing documentation. Our Competitors don’t always encourage Underwriters to form a relationship with Parks but we do and they are a great, friendly team!
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How to make a complaint
Customer feedback helps us to maintain our high standards and it goes without saying, compliments are always welcome and help us praise our staff for a job well done! However, if you believe we’ve given you anything less than great service, please get in touch. We take all complaints very seriously and will do everything we can put it right.