Our Hotline sets the benchmark for crisis response. If a major incident occurs on your park, such as a fire or flood, our trained experts will aim to be on-site within 24 hours.
This facility is available to all Compass-insured park businesses and those that operate our AR & IAR schemes. Our objective is to get parks and their customers back up and running in the shortest possible time.
In the event of a major incident please call 0344 274 0277 during working hours.
For out-of-hours assistance, please call 0345 604 9860. This line is exclusively for major incidents.
Not a Compass customer?
Sign up for our newsletter, which includes insurance updates
and relevant guidance
for park owners and managers
Compass Insurance is a trading name of Binnacle Insurance Services Limited, registered in England, Company Number: 11429456 at Registered Office: 7 Pullman Court, Great Western Road, Gloucester, GL1 3ND.
Binnacle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, FRN 820727.
Calls are recorded for training and monitoring purposes.