Making a claim
Call our Claims Teams
on the numbers below
For park claims you can email us on
Should things go wrong,
Compass is always here for you.
Our friendly claims experts will manage your claims from beginning to end. We work with a network of specialist salvagers, repairers and suppliers who will make sure your park is up and running again as quickly as possible.
Park business claims
If you need to make a claim, please contact our dedicated teams either by phone or email. No claims forms are necessary, we want to make life as easy as possible for you!
Park motor claims
These claims are handled directly by ERS.
Their expert team is available to you 24/7/365 and they will happily support your claim from beginning to end
Compass Major Incident Hotline
If you are unfortunate enough to suffer a major incident which causes extensive damage to your park or to multiple units, our trained experts are on hand with advice and will be with you on site quickly to assess the situation.
This facility is available to all Compass-insured park businesses, to those who operate our Appointed Representative schemes and also to our Introducers. We aim to act quickly to minimise the damage and then get everything back to normal in the shortest possible time.
For assistance please call our claims team on 0345 604 9860