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Working with Compass

It's all about choice

Want to talk?

Call our Relationship Team on 0344 274 3908 or click here for further contact information.

Depending on how much control you would like to have of your customers insurances, we have options available to you.

For ultimate oversight, our Appointed Representative (AR) scheme is for you. You’ll always know exactly what is covered for each customer as you fully administer your customers insurance on their behalf via a market leading portal. You can even position their cover as ‘free’ to assist a sale.

If you prefer a lighter touch, you can simply act as an Introducer (IAR) promoting our services to your customers, after you’ve pointed them in our direction we will do the rest. We will provide the quote and if accepted we’ll collect premiums and issue policy documentation.

Either way you will receive:

Comprehensive products at competitive premiums

Excellent IT systems to support fulfilment with your customers

Tailored marketing support to enable scheme growth

Competitive rates of reward and commissions

Compliance support and training (AR parks only)

Working as an AR

All AR parks are given access to our exclusive online Support Hub, which stores all of the information needed to successfully and compliantly operate an AR Scheme.

In addition, we have developed a bespoke portal that makes it easy for Appointed Representative (AR) parks to directly sell Compass policies to their customers. The portal offers full online policy administration for new business, midterm changes, renewals and claims and includes:

  • Quick quote, policy cancellation, and mid-term adjustment facilities
  • Bulk invitation/renewal facility – you can invite a single policy or do hundreds at a time!
  • Email or print capability – you can print or email your invitations and documentation according to your business and customers’ preferences
  • Claims visibility – you can submit a new claim and track the status of existing ones
  • Personalised documentation – all documents are designed with your park as the “sender” and include your individual bank/payment instructions

Working as an Introducer

Parks who introduce customers to us are supported by our website, Caravan, Holiday Lodge, and Park Home Insurance | Compass, on which holiday caravan, touring caravan and residential park home owners can obtain a quote, purchase a policy online, and keep up to date with our latest news and insights .

For those who prefer not to purchase online and/or require support, our Customer Service office-based team provides an outstanding telephone service 6 days a week.

Want to talk? Call our Relationship Team on 0344 274 3908 or email [email protected] for more information

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